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Welcome 2025 Students: Key Contact Numbers

Key Contact Numbers

Student Centre                     

02 9805 6444    

studentinfo@aftrs.edu.au

ICT Service Desk                 

02 9805 6456   

ServiceDesk@aftrs.edu.au

Student Engagement Manager        

02 9805 6444    

studentengagementmanager@aftrs.edu.au

Make an Appointment

Reception                                       

02 9805 6611   

Reception@aftrs.edu.au

AFTRS Security 

02 9805 6577

CentralServices@aftrs.edu.au

Entertainment Quarter Security 

0499 011 999

AFTRS Student Centre

The Student Centre is here to assist all students from the time you enrol to the day you graduate. 

You can contact us via email, phone, Microsoft Teams or you can pop into our office on the ground floor (next to the Library).

The team can provide information and advice on the following:

Student Support Programs

Student Management System: Paradigm

Special Consideration

Leave of Absence or Withdrawal from a course

Scholarships and Financial Hardship

Academic Records

Learning Access Plans

Fees and FEE-HELP

Student Counselling

Student ID cards

Who is in The Student Centre?

Head of Student Centre & Student Engagement Managers 

Our Student Engagement Managers are here to provide support for all students. They can help set up Learning Access Plans, help you apply for Special Consideration or assessment Extensions, provide advice on financial hardship and assist with any other enquries relating to your studies here at AFTRS.

Email: StudentEngagementManager@aftrs.edu.au 

Student CounsellorS 

The AFTRS onsite counsellors are available for free face to face or virtual appointments to provide mental health support during your time here at AFTRS.

Student Information Manager & Student Centre Co-ordinator

The Student Information Manager oversees any administration relating to students from sending out their offers to printing their Graduation documentation and works with the Student Centre Co-ordinator as your first point of contact in the Student Centre. Speak to them regarding change of personal details, how to use the Student Management System Paradigm, fee payments, official graduation documents, and anything else you would like to know. 

Email: studentinfo@aftrs.edu.au