Skip to Main Content

Welcome 2024 Students: Network Set-up

Getting Set up on AFTRS Systems

You are required to set up your AFTRS network account

Now that you have your AFTRS Student number you can get set up on the AFTRS systems, enabling you to access various online resources for your course.  

Step 1. Network Log in & setting your password Step 4. Set up Zoom Account       
Step 2. Log into Office 365 and set up MFA Step 5. Adobe Creative Cloud
Step 3.  Log into Moodle  Step 6. Paradigm Student Portal

There is also information on this page for: 

 Laptop Loans  if you need to borrow one short term during O-Week or longer term

Internet Access Support if you will not have access to Internet at home during O-Week or during your course 

Eduroam Wi Fi  access for AFTRS Students on this page as well.

AFTRS Student Email

Your AFTRS Email address

As a student you will be issued with two emails that are both in the same mailbox.

Primary Email

 Your primary email is

This email is used for Office 365 and Eduroam ( Wi Fi access whilst on the AFTRS campus)

Secondary Alias Email

AFTRS creates a courtesy email ‘alias’ which is based on the legal name and/or the preferred name that is provided at enrolment, and it shows your name as the sender. 

This email is used for Network login and is also used to identify you by name when emailing to and from other people. 

Student should contact Student Centre to request an update to their preferred name. The Student Centre will liaise with the Service Desk to update your email alias accordingly.  This alias cannot be used to log in to AFTRS systems and students must use the student email address that contains their student number.

Office 365 will display your name when in OUTLOOK, and this email address will be used for all correspondence with AFTRS staff or students.

  • If your first name or last name includes a hyphen, your email address will be assigned with a hyphen.  If your name contains a space, then your email address will be assigned without a space.

Preferred First Name 

A preferred FIRST NAME, different to your legal name, can be amended in your email and the Student Management System .  This is for FIRST NAME only. See Legal Name section for more information.

Step One : Network Log in & setting your password

Network Access

Your AFTRS network account will enable you to access various online resources for your course as well as the Wi-Fi and computers in the building.

To set up your network account click on the link for Network Set up - updated pm 17.1.24

Network setup:               ↗
Username:                     Student number

  1. Tick to accept the ICT Acceptable Use Policy and press SUBMIT.  
  2. Enter your student number when prompted for your Username.
  3. Once you have completed the form, an SMS will be sent to the mobile number supplied on your application.  If you are using an international mobile then we will organise an alternative method to verify your identity. 
  4. Enter the SMS code you receive, and set a user password which you will use for all systems at AFTRS. This is very important.

Password Complexity Policy

AFTRS has an enforced password policy to protect AFTRS accounts. 

The complexity requirements are listed below:  any problems please contact Service Desk  

  • Must not contain the user's account name or parts of the user's full name that exceed two consecutive characters
  • Must be at least Eight characters in length
  • Must contain characters from 3 of the following 4 categories:
    • English uppercase characters (A through Z)
    • English lowercase characters (a through z)
    • Digits (0 through 9)
    • Non-alphabetic characters (for example, !, $, #, %)

Back to Navigation LIst


Your student ID and password is your access to AFTRS systems while you are enrolled at AFTRS.

Password Security

Your password is confidential and should never be shared, and is a breach of the AFTRS ICT Acceptable Use Policy

There are several risks associated with sharing your password:

  • Unauthorised and inappropriate use of your AFTRS account (E-mail, Moodle, Storage spaces)
  • Deletion of files or content linked to your account (OneDrive, Storage spaces)
  • It is strongly recommended that you use a unique password for your AFTRS account

To Reset Your Password 

If you have forgotten your password or think your account is compromised, you are able to change your password through our password reset server (, without the need to contact IT Support for assistance. 

  • Navigate to:
  • Enter your Student ID (Student Number) 
  • Enter the code sent to your phone
  • Change your password
There are two different ways to log into AFTRS systems

 You will create a single password to use for both logins + Password

  • Office 365 
  • Wi-Fi (Eduroam)

studentnumber + Password

  • Moodle
  • Computer Labs
  • EFBS (Equipment Booking System)
  • Room Booking system

If you need to reset your password, you can do reset via the password reset 

Step Two: Office 365 & Course Timetable

Office 365 is available as a free download as part of your student account. 

A network account will be automatically set up with a Microsoft Office 365 account, and access will require  Multi Factor Authentication on your mobile phone.

Office 365 includes the student email system, Word, Excel, PowerPoint, Teams, Sharepoint and 1TB storage on OneDrive.   

  • The AFTRS subscription enables up to 5 installations across multiple devices on separate devices.  To put on additional devices you can follow our installation guide here. 
  • Use of OneDrive 1TB storage is at your own risk and it is not backed up or accessed by AFTRS. 

It will take approximately 10 minutes before for your new password is  synchronised to Office 365.

To login into Office 365, including the student email system:  

To login into Office 365, including the student email system:  

1. Go to: ↗ 

2. You will need to log in with the following details:

  • Email:    (Note: this is NOT your firstname.lastname student email address)
  • Password:  Your password as created when setting up NETWORK ACCOUNT

3. More information required screen will appear  - press Next button

4. You will be asked to set up Microsoft Authenticator to progress  (details on how to download MFA are on next tab

5. Press Next button and then press Next button on next screen as well


6. Keep your Account Secure screen will appear showing a QR Code.   

7. You will need to scan this QR Code with your phone, using the MFA app that you have set up and once you have scanned it with your  phone, press Next button

8. Enter the 2-digit number that appears on the browser into the MFA App on your phone and click Yes. Setup is now complete


Back to Navigation LIst

Setting Up Multi-Factor Authentication For Your Student Microsoft Account

 The first time you sign in for new students, you will be asked to set up your multi-factor authentication method. 

Multi Factor Authentication (MFA) requires both of the following verification methods to access Office 365: 

  • AFTRS student number and password. 
  • The Microsoft Authenticator App on your mobile device

Download the Microsoft Authenticator app on your phone:

App Store  or  Google Play

Open the App

  1. If the first account is listed as Azure AD you are not setup. Click the plus sign in the top right.


Description automatically generated Graphical user interface, text, application

Description automatically generated

2.Choose Work or school account and follow prompt to set up your account. Allow the app to use the camera

3.Use your phone to scan the QR Code on your computer (that appeared when you logged into Outlook 365 for the first time as per previous screen) This works for international mobiles as well

4. A 2-digit verification code will appear in your browser.  Enter this number into the Authenticator on your phone and click YES. 

5. If you do not get a QR code on your computer, call the IT Service Desk on 9805 6456 to reset the login process.

Setting up Email on Office 365 - Outlook

Once you set up your network account above, you will be automatically set up with a Microsoft Office 365 account and email address linked is in the form of

  • All course communications should be conducted through your OUTLOOK email address eg 
  • It is your responsibility to ensure that you check your email address regularly. You must also ensure that you do not exceed the capacity of this mailbox as you may not receive important messages if the mailbox becomes full.

AFTRS will still use your personal email address as provided during enrolment when required and to send out emails from the Student Management System Paradigm. You must ensure your personal email records are kept up to date.

It will take approximately 10 minutes for your new password to be synchronised to Office 365.

Download Microsoft Outlook on to your phone - highly recommended

It is highly recommended to download the free Microsoft Outlook app to your personal mobile device (iOS – Appstore, Android - Play store).  

  1. Download Microsoft Outlook app
  2. Open the Outlook app and login with your AFTRS credentials– and your AFTRS password.

Microsoft Teams

AFTRS students and staff use Microsoft Teams as a collaborative, instant messaging and video-conferencing application that is part of our Office 365 Subscription.

It allows you to instantly contact individuals or to create Teams (think Facebook groups), to collaborate with others and hold meetings. This could be a staff department, project or class of students.

For a guide on using Teams,click here.

Course Timetable

You will be able to access your course timetable using your Microsoft Office 365 account.

Setting up Timetable to your Outlook Calendar (for new students)

Here is a video about how to set up your calendar: 

 Adding your Timetable to your Outlook Calendar - YouTube

Step Three: Log into Moodle

Moodle Learning Management Systems

The Moodle learning management system delivers and supports your learning at AFTRS.

Moodle delivers and supports your learning at AFTRS through delivery of course information, resources and assessments tasks. It is where you submit assessments and where you receive feedback and grades.

You can login to the AFTRS Moodle site from a computer, tablet or smartphone:

Your Moodle login details are:

Username  Student number

Password: The password you created when setting up your network account 

Your current courses will be found on the Dashboard 1 week before first class

  1. Click on your course link
  2. Once inside your course, you can access your course outline, course content, and assessments.
  3. There is a section for each teaching week. In some courses the weekly section will only become available the Friday before the teaching week starts.
  4. Scheduled online classes use Zoom and the Zoom addresses are shown on Moodle.

The Moodle Guidebook for Students, can be accessed via the Moodle Course Support menu on the top navigation bar, or from your dashboard.  In the Course Support menu, you can also find Assessment Support and the Production Centre.

For the best experience we recommend using a desktop computer or laptop, however, you can still access Moodle on tablet or smartphone using a browser. The Moodle Mobile App is not available for AFTRS.

Step Four: Set up Zoom Account


Your Zoom User account is AUTOMATICALLY linked to your AFTRS Microsoft 365 Account.

Therefore your Zoom username will be the same that you use for your Office 365 Account:

Installing Zoom

  • Visit the Download Centre 
  • Choose ‘Download’ under ‘Zoom Client for Meetings’ to download the Zoom installer.
  • Save the file and run the installer.

Zoom should open automatically once the installation is complete. If not, you can start it from the ‘All Programs’ menu on a PC, or the ‘Applications’ folder on a Mac.

Once you have installed Zoom open the Application

  • Mac | Finder > Applications >
  • Windows | Explorer > Applications >

Once the application has opened you will be created with Single Sign-On (SSO) 

  • Enter your AFTRS credentials: and password 
  • It will ask you if you want to invite your friends. Choose Skip this Step 

Using Zoom 

Zoom tips and tricks can be found on Moodle. 

Back to Navigation LIst

Step Six: Paradigm Student Portal

Paradigm Portal 

The Paradigm Student Portal is where you can access your student records.  It holds all your confidential personal and academic information.

  • Your personal information is only accessible to relevant AFTRS staff and must not be distributed without consent. In addition, you must not distribute another’s personal information without their consent.
  • Distribution of information without consent constitutes a breach of the Privacy Act.

On Paradigm Student Portal you can: 

  • Pay your UPFRONT fees online, via credit card
  • View your subject results
  • Print off a Statement of Results at any time
  • Update your semester address, permanent home address and emergency contacts
    • Please note your Emergency contact must be someone other than yourself. 

Maintaining Accurate Contact Details is a condition of your Enrolment 

It is a condition of your enrolment that AFTRS has current and up-to-date information on your address and emergency contact details. 

It is your responsibility to ensure that your personal contact details are accurate and current. This includes your home address, personal email address, postal address, mobile phone number, daytime and after-hours contact numbers and emergency contacts.

These details will be used by the school to contact you during, and after, your course. 

Back to Navigation LIst

To log into PARADIGM

Don’t worry if you forget the link – it will always be available from the Quick Links section on Current Students page on AFTRS website.

Your student log in details

Username = Student Number

PasswordPlease select FORGOT PASSWORD and  you will be sent a link to set up a new password 

  • When you first log in, you will be asked to update your address details and emergency contact details.

Forgot your Paradigm password

Once you have set up a personal password, but then forget it, you can simply chose ‘forgot my password’ and you will need to enter your STUDENT NUMBER and your full Date of Birth. 

Paradigm will then send you a random password via email to your personal email address (not AFTRS)  email.

Back to Navigation LIst

Paying Upfront FEES on Paradigm 

If you have elected to pay your fees upfront , then fees are due on 30 January for Semester 1 fees and 30 June for Semester 2 fees.

An invoice will be raised once you have been enrolled into your subjects and you will see this on Paradigm. 

You can log into Paradigm Student Portal and pay your fees via Amex, VISA or Mastercard. 

  • Go to MAKE PAYMENT on the left hand side bar
  • View your enrolled units and the total fees owed. 
  • Follow the prompts to pay via credit card

A receipt will be available for you to download following payment.

Laptop Loans

Laptop Loans


Short Term Laptop Loans from Service Desk

If you need to borrow a laptop for a few days, you can request a loan from Service Desk.   Loans will depend on availability.

Longer term Laptop Loans

The Student Centre has laptops for long term loan if financial hardship can be demonstrated.

All applications are assessed on a case by-case basis. Decisions, including the duration of the loan, will be made at AFTRS' discretion on the merits of each case and are dependent on availability of laptops.

Contact the Student Centre on +61 2  9805 6444 or by emailing to discuss accessible options, and we will send a Laptop Access form to complete. 

Computers & Software

Each student will require a laptop that will support the video production*

AFTRS Service Desk can provide additional advice if requested on 02 9805 6456. 

Minimum recommended specifications are:

Laptop Requirements

  • CPU: 64-bit   
    • PC: Intel 8th Gen i7 or AMD equivalent
    • MAC: M1 Apple silicon or Intel i7
  • Memory:
    • PC: 16GB RAM (32GB recommended)
    • MAC: 16GB unified (32GB recommended)   
  • Storage: 512GB SSD
  • Graphics Card:
    • PC: 4GB VRAM
    • MAC: n/a (see unified Memory above)
  • Screen Resolution: 1920 × 1080
  • Sound card (ASIO compatible on PCs)


  • Standard external mouse
  • Closed-back headphones
  • Web camera
  • External hard drive for backup

Operating system

  • Mac OS  Catalina 10.15.5 or higher
  • PC users: Windows 10 6 or later 

Web browser


Back to Navigation LIst 

Internet Access Assistance

Students with limited home internet access can ask for support where financial hardship is demonstrated.

 All applications are assessed on a case-by-case basis. Decisions, including the duration of the agreement, will be made at AFTRS' discretion on the merits of each case and are dependent on the availability of funds.

Please contact the Student Centre on +61 2  9805 6444 or by emailing to discuss accessible options.

Eduroam - AFTRS Wi Fi

Information Technology Wireless Service

Eduroam is a world-wide internet network for the Education institutions allowing users seamless internet access across 12,000 institutions worldwide. Join by using your AFTRS credentials. 

AFTRS Wi-Fi covers the AFTRS campus and Heritage Park area in front of the building.

How to Connect

  1. Choose eduroam as your wireless network. 
  2. Enter your credentials: 
    • Password
  3. Click "Connect" or "Join"

Eduroam Access outside AFTRS

Locate your nearest Eduroam access point using the geo locate tool.

For information on other free Wifi in Sydney, visit Wifi Map.

Back to Navigation LIst