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Student Support

Learning Support

AFTRS is committed to providing an effective and supportive learning environment for students. If you feel you need assistance with some of your assignments in terms of writing or approach or need advice about study timelines and time management, you can contact the Student Centre directly on (02) 9805 6444 or email 

If you are having persistent problems in your course, it is recommended that you speak to your Head of Discipline/Subject Leader or lecturer to work out strategies for addressing your issues. If necessary, they may recommend you attend a workshop, or refer you for one-to-one mentoring.

Library Services can also be contacted for assistance with information literacy and research skills. Handy Lib-guides for your courses are also an excellent resource and can be found on the Library website.

Learning Access Plans

AFTRS is committed to ensuring that all curriculum, classrooms, work areas, public areas, online environments such as Moodle and Library Search, and other tools and resources are accessible for any individual, including those with a disability or medical condition, that impacts an ability to study.

Students can disclose disability status to a Student Engagement Manager at any time. Disclosures and requests may be made verbally in person or via the medical information received during enrolment. Students with a disability or medical condition may identify themselves during the enrolment process and contact the Student Centre at any time. Students are not required to disclose their disability or medical condition unless they choose to. There will be a certain level of disclosure needed when a student seeks reasonable adjustments, however, this information will only be to ensure suitable adjustments are offered and implemented.

Reasonable adjustments are recorded in an agreed Learning Access Plan (LAP). Arriving at what is a reasonable adjustment for an individual student request involves consultation between Student Engagement Managers and the student. Students can nominate a support person to assist them in the process of negotiating reasonable adjustments. Approval for Reasonable Adjustments is approved by the Director of People and Culture. Learning Access Plans are managed by the Student Engagement Managers, reviewed annually, and are in place for the duration of the student’s study at AFTRS. 

To book an appointment to create a Learning Access Plan please email